Politique de remboursement
Bare Knitwear Online Return Policy:
We will gladly accept returns on regular priced purchases placed within Canada, The United States, and the European Union. Purchases made outside of these countries are considered final sale.
Please contact us within seven days of receiving your order to initiate the return. You will be issued a return authorization number when your request is approved.
After the RA number has been issued, the return must be posted (dropped with a courier) within five days.
All care products are considered final sale.
Bare Knitwear does not offer exchanges. We ask that you return your item and place another order.
Please note all items purchased using on a promo code or items that are marked on sale are considered a final sale. We do not offer price adjustments. Any sales, promotions or discounts can not be applied to past orders.
All Bare Knitwear shipments ship from our warehouse in British Columbia, Canada. If you are making a purchase outside of Canada, import fees and sales taxes are non-refundable through Bare Knitwear. We suggest contacting the organization whom you paid the fees to or your local customs bureau if you have questions.
Returns sent COD or without authorization will be denied.
Bare Knitwear is not responsible for packages after a delivery confirmation is issued from the courier.
Items being returned must have all original tags still attached and be in original condition as purchased. Bare Knitwear has the right to reject returns if they are not in original, sell able condition.
If your were shipped the wrong item, please contact us at firstname.lastname@example.org. Bare Knitwear will arrange for a replacement item to be sent; the customer will incur no shipping charges for replacement items.
Bare Knitwear does not assume any shipping costs on returns. We recommend using a secure courier with tracking when returning your shipment. Bare Knitwear is not responsible for any lost or damaged goods in transit while returning your item.
When we receive your refund, we will issue a credit to the same tender used when making the purchase. You will receive a notification from our website when the return has been issued.
If your package is returned to us because the wrong shipping address was provided, it was refused, duty/import fees were un-paid, or it was not picked up from a collection point you will be refunded for the item minus the original shipping fee and any and all return shipping costs.