Politique de remboursement

Return Eligibility

Items must be returned in new, unworn and sellable condition, with all original packaging and hang tags attached.

Returns that do not meet these conditions may be declined or only partially refunded.

Customers are responsible for return shipping costs.

Final Sale

The following items are final sale and cannot be returned:

  • Items discounted by more than 10%, including promotional codes

  • Items marked as final sale

  • Care products

  • Pillow inserts

  • Opened socks

  • eGift cards

How to Make a Return

To request a return, please log in to your account HERE within 7 days of receiving your order and submit your return request.

Once approved, you’ll receive a Return Authorization (RA) number and return instructions.

Returns must be shipped within 5 days of receiving your authorization. Returns sent without prior authorization will not be accepted.

Refunds

Approved returns will be refunded to the original payment method, less a $10 restocking fee per item.

Please allow 5–8 business days for your return to be inspected and processed once it arrives at our fulfillment centre.

Original and return shipping charges are non-refundable.

Bare Knitwear is not responsible for returns that are lost or damaged in transit.

Order Cancellations

A $15 handling fee applies to orders cancelled after processing has begun. This amount will be deducted from your refund.

Please Note

We do not offer price adjustments, and promotions or discounts cannot be applied retroactively to previous purchases.

If your return falls outside the conditions above or you have any questions, please contact us and we’ll be happy to help.